Summarizes the history of Eli Lilly's innovation in the business, describing the dimensions by which innovations have been made in the industry has changed. Lilly's innovation strategy has been to carry out higher and higher performance products, and others in the industry spend more convenient products. At the time of the case, Lilly is considering the provision of services, not just products, diabetic patients. "Hide
by Clayton M. Christensen Source: Harvard Business School 16 pages. Publication Date: February 8, 1996. Prod. #: 696077-PDF-ENG