Part science, part art, the decision-making is a major accountability of executive power. The company's success or failure depends on the quality of their decisions top managers make. Based on these conversations and interviews with senior Execs in high technology companies, decision-making, on average, significantly more egalitarian than the traditional hierarchical companies. In manufacturing operations, technical control process in service firms, customer behavior does. But in the world of high technology, the process is based on a group of automated or participation style, with a high tolerance for employee mistakes. "Hide
by George T. Doran, Jack Gunn Source: Business Horizons 10 pages. Publication Date: 15 November 2002. Prod. #: BH081-PDF-ENG
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