This version (C) case can be taught independently of (A) and (B) cases. Dawn Riley, CEO / Captain America True, the first student of the syndicate in the race for the America's Cup, is based in Auckland, New Zealand, where the race will begin in six weeks. Riley built a culture focused on open communication and common decision-making. But the practice of consensus decision-making, it seems, will not work for two major issues that have come up recently: design question about the boat and learning the situation of Riley on the boat. Riley wonders if it is time to step in. This case describes how Riley built a syndicate provides information about sailing and design program, and explores the role of Riley as "production manager." "Hide
by Linda A. Hill, Christine C . Doughty Source: Harvard Business School 18 pages. Publication Date: July 7, 2000. Prod. #: 401011-PDF-ENG