Dawn Riley and America True is based in Auckland, New Zealand, where the race will begin in six weeks. Senior management will be a meeting in August 1999 to decide whether to make changes to the tag, the practice of the boat, which they use as a test platform. Riley tried to create a consensus approach to decision making, and to see themselves as "participants" in these meetings. She wonders if everything was "too democratic", and if it should intervene and bring to the meeting. Will change its behavior is of such a fundamental question compromise its efforts to create a shared decision-making approach? This case contains information about sailing and design program, and examines in depth the role of Riley as "production manager." "Hide
by Linda A. Hill, Kristin C. Doughty Source: Harvard Business School 12 pages. Publication date: 07 July, 2000. Prod. #: 401008-PDF-ENG
Related Case Solutions & Analyses:
Managing Proprietary and Shared Platforms
Effectively Supporting Growth
Principles for User Design of Customized Products
New Ways of Setting Rewards: The Beyond Budgeting Model
Avoiding the Customer Satisfaction Rut
J&L Railroad
Warner Cable (A) and (B) (Condensed)
Motorola: Institutionalizing Corporate Initiatives
Frito-Lay Inc.: Strategic Transition–1990-92
Mark Twain Bancshares Inc.
