This disguised case, based on the experience of basic utilities, provides insight into the implementation and development of a common service organization. Originally developed for custom executive education program, it checks all the more popular organizational model that balances the efficiency of centralized services with reporting decentralization. Though it may not fit easily into a scientific discipline, it covers the issue of executive power, and thus fills a need in both the MBA and Executive Education. "Hide
by Timothy M. Laseter 12 pages. Publication Date: Mar 08, 2001. Prod. #: UV3531-PDF-ENG