Finds solutions faced by the project manager production staff team assigned to the plant, where productivity has deteriorated. This process is complex: the factory organization is not cooperative and there are deep disagreements about what is wrong and how to fix it. Provides the ability to analyze the productivity and performance, as well as organizational and personal challenges inherent in accordance with staff interaction. "Hide
by Kim B. Clark Source: Harvard Business School 17 pages. Publication Date: April 1, 1981. Prod. #: +681091- PDF-ENG