The manager of Consultancy Development Organization (CDO), a not-for-profit organization which helps develop the consultancy profession in India, needs to react to CDO's poor morale and particularly to the recent incident with the deputy manager of jobs.
The manager's encounter with the deputy director was the latest in a string of frustrating encounters he has faced the preceding year since joining CDO. The manager needs to determine whether to step down from CDO or to continue trying to improve the situation.
PUBLICATION DATE: April 18, 2008 PRODUCT #: 908M34-HCB-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT