Andy Youmans, executive vice president of CSSC, joins a group of leaders of the United States on a tour of Japanese factories that practice TPS. The three plants produce products similar to CSSC, and even if they use the same equipment, they are much more productive. Once he returned to the U.S., Youmans need a plan to dramatically change your business, knowing that three Japanese firms have a significantly better performance (more than four times the revenue per employee). How can he repeat of Japanese companies? "Hide
by H. Kent Bowen, Massimo Russo, Steven J. Spear Source: Harvard Business School 8 pages. Publication Date: January 23, 1998. Prod. #: 698039-PDF-ENG