Describes five years of development in a centralized data processing activity, serving highly decentralized corporation. Data Processing Manager detects that the main conversion software system is a full year behind schedule, and then makes several management and organizational change. Raises questions of leadership style, human resource management, conflict, and organizational change. "Hide
on F. Warren McFarlan Source: Harvard Business School 12 pages. Publication Date: June 11, 1992. Prod. # 192 151-PDF-ENG
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