This teaching case analyzes the execution of a new technology for tracking individual cargo railcars (cars) by Indian Railways. After exploring multiple 'technological options,' the Indian Railways decided to undertake a pilot project based on time tested Automatic Equipment Identification system using Radio Frequency Identification (RFID) technology.
Nevertheless, several other technological choices are at present available, like EPC Gen2-based RFID systems, Global Positioning System alternatives, Optical Character Recognition (OCR)-established systems, and manual hand held data collection devices incorporated with current Freight Operations System. Each of these system has its own advantages along with limitations. While Indian Railways officials are going forward with the pilot project, they're not certain as to the proper technological pick, given the broad range of technology alternatives that are available. Further, they are faced with competing interests from different stakeholder groups (sections), who favor different technologies.
PUBLICATION DATE: September 08, 2009 PRODUCT #: JIT022-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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