Describes issues related to the financing of a centralized service study, which supports two adjacent units. The company has a very decentralized and financially driven culture and a centralized service used unevenly, creating conflicts. Rewritten version of the previous case. "Hide
by Michael J. Roberts, Michael L. Tushman Source: Harvard Business School 16 pages. Publication date: 07 May 2001. Prod. #: 401040-PDF-ENG
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