This case analyzes the numerous factors to consider pertinent to choosing and compensating workers in a context where their work includes a pro-social part. This relates to not just healthcare in Zambia, however to NGO and public sector workers who are both encouraged by the objective of their positions and the reimbursement. Zambia was dealing with a health care personnel crisis with less than half of the health care workers had to fulfill health requirements.
Therefore, they were thinking about integrating the mostly volunteer community health employee (CHW) force into employed health workers of the MoH. Provided the high level of individual dedication and devotion integrated with the correct education and ability required to be a reliable community health employee, the MoH was having a hard time to recognize the finest technique to hire and maintain capable and determined CHWs
PUBLICATION DATE: March 02, 2010 PRODUCT #: 910030-PDF-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
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