Colliers International Property Consultants Harvard Case Solution & Analysis

Describes the origins of the organizational structure, management practices and the use of information technology (IT) in Colliers, real estate network. Colliers provides local businesses a way to preserve local autonomy, receiving national and international coverage. Through the use of the IT network, brokers are able to exchange information, advisory services type, and contact brokers Colliers brokers in other markets. While the network structure has certain advantages, it also creates the control questions: How does the organization create a full commitment to its members, many of whom used to work independently in the local market and are not used to blackmail certain information from their customers, providing expanded services and exchange information with other brokers? If they maintain their network structure, how the organization can grow without creating tension or diluting its quality? How does such a person to resolve conflicts between its components? While many members believe that this structure is best suited to thrive, while others question the survival of the Colliers, as now. "Hide
by Nitin Nohria, Julie Gladstone Source: Harvard Business School 17 pages. Publication Date: January 24, 1990. Prod. #: 490049-PDF-ENG

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