Knowledge management has actually been a high concern for Cognizant Innovation Solutions given that its creation was its international shipment design needs the worldwide sharing of knowledge. Its very first significant tool was called the Knowledge Management Home appliance however as Web 2.0 tools entered into broader usage, this progressed into exactly what the business called "Cognizant 2.0" (C2) which was created to make sure that the KM Home appliance abilities for saving files and participative tools such as wikis and blog sites were directed to supporting company objectives.
This needed the advancement of a set of structured work procedure standards and jobs for each significant kind of work carried out internally and for customers. Enhancing awareness among its customers about C2 has actually led the business into thinking about whether it ought to turn this into a client-facing service providing itself. As its customers end up being more thinking about knowledge management within their own business, the interest in a C2-based offering might grow.
PUBLICATION DATE: March 04, 2010 PRODUCT #: 410084-PDF-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
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