Marcus himself has recently acquired a small cabinet-making company, and is looking for a sharp rise. The company is involved in commercial and residential construction markets, and soon after the acquisition, the company receives a large new residential customers. The case traces the changes in the company and how the relationship with this client begins to deteriorate. At the end of the case, Marcus has to decide whether to fix or end the relationship. "Hide
Narayandas by Das, Mary Neuner Caravella Source: Harvard Business School 21 pages. Publication Date: November 13, 2000. Prod. #: 501012-PDF-ENG
