The note demonstrates the transformation of Enterprise Content Management (ECM) software industry by new entrants in cloud file sharing and storage, such as Dropbox and Box. It describes the path followed by the major incumbent firm in the industry in 2014, and then have a detailed discussion regarding, 1) the market and business model, advancement in technology that transformed the industry entirely, and 2) the major players of the industry.
It also defines the convergence between the two industries: ECM and SMEs (Small and Medium Enterprises). Along with this, it also reflects the challenges encountered by both of these players in uplifting the converged industry.
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