Cleveland Clinic Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

Cleveland Clinic Case Study Solution

Challenges in implementation of process improvements:

With the fact, Cleveland Clinic was the only hospital to release voluntary reports of the outcome data to the public which mainly included mortality statistics. Whereas, the medical community members disagreed on disclosing the information of patients. The main argument was to bring improvement on the quality which challenged the doctors in the measurement of outcomes and consequences of processes.

The challenges in the implementation of process improvement are quite different from one another which involves a number of key reasons and issues. Due to the fact, although there are some fluctuations in their targets but the process that these both manufacturing and the clinics possess are entirely different from one another. The targets, the services, the motive is completely different from each other.

Therefore, in manufacturing industries, both quantity and quality were easy to measure. Whereas in surgery, there was a quite different challenge in operations of coronary bypass. As there were uncountable variations in both the conditions and outcomes of the patients medical status. There were a large number of patients with various conditions of diseases such as in prior surgeries these varied from diabetes to scar tissues indicating complicated treatment.

The organization is reputed in different regions of the world for the services it provides to its patients. It has been tremendous in bringing innovations in improving the quality of human life. Therefore, the organizations needs to first focus on its main motive as it had before rather switching its direction of interest or splitting in many at one time. The management is quite good enough only the main focus should be the improvement in the quality of service.Additional innovations, and some unnecessary actions might further damage the financial state which will not only effect the organization’s economy but a source of valued treatment organization from the patients who is creative enough to bring advancement in treating patients with the best they can do.

Conclusion:

The non-profit organization Cleveland Clinic has been a great performer in the industry of healthcare by providing high quality treatment services to their patients and considering their health as their first priority. This was the reason why all the departments of this clinic had been placed in top ten category. There had been a revolution in the treatment of heart patients by reducing the excessive blood loss, recovery time and the reduction of to a three inch incision. Unluckily, due to the diversification in the interest of the clinic management in innovating new things, the clinic had faced many problems in the expansion of business, poor quality of the services they provide to their patients and most importantly the financial state of the organization which was considered as a serious matter of concern. Therefore, in comparison to manufacturing industries and the clinics there were a lot of differences in implementing different approaches which could be overcome by focusing on their targets and reduction in unnecessary actions.