Cleveland Clinic is consistently ranked among the most renowned hospitals in the country, and for decades has been a leader in innovative cardiac care. Explores the methods, processes and personnel, hospitals cultivated for many years in order to develop their track record of excellence. In light of this, the three expansion options are explored and the operational approach of each investigated. "Hide
by Francis H. Frey, Amy C. Edmondson, Elliot Sherman, Christine Harris-Van Keuren Source: Harvard Business School 29 pages. Publication Date: 01 May 2007. Prod. #: 607143-PDF-ENG
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