City Year, a successful nonprofit organization, is studying how, when and where to go to new sites. This case provides an opportunity to understand the strategy and structure of a successful delivery system for human services. This analysis raises the question of how best to go to new sites, emphasizing the classic tasks of the business enterprises that want to grow. "Hide
by Jeffrey L. Bradach, Nicole Sackley Source: Harvard Business School 21 pages. Publication Date: December 21, 1995. Prod. #: 496001-PDF-ENG