Cisco System Inc. Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

Problem Identification

Back in the fiscal year 2007, the company conducted a high profile analysis in order to determine the actual problem, which would help them in finding out the actual problem that had been a matter of consideration for the CEO of the Cisco System Inc.

The actual problem that can be highlighted as the root cause for the Cisco System Inc.’s CEO. Mr. John Chambers is to make sure that extensive use of Information Technology and Information Systems frequently supports the Cisco System Inc.’s aggressive approach and mission while preserving the tremendous growth strategy. John Chambers being the CEO was in search of a proper support in order to resolve the actual highlighted problem that how can the Cisco System Inc. overcome the current and expected issues, which might create a hurdle in maintaining there aggressive growth strategy.

One of the actual problems that needs to be brought into consideration is that they need to adopt the new technology and cannot go with the conventional approaches for long. To overcome this issue, Cisco System Inc. decided to adopt the technology that is a best fit for market’s needs and wants. Moreover, they decided to adopt policies that have already been adopted by the market leading companies. They targeted the market by doing excellent segmentation at the user level. They have been doing the excellent job as they are expanding themselves on a regular basis but the CEO has not realized the problem yet,which needs to be considered.

Data Collection

The data has been given in the case study of Cisco System Inc., which needs to be analyzed for better outcomes and optimized solution. The data that has been provided within the case has been based on the historical information, which is completely related to the Cisco System Inc. The data was based on the acquisitions that were actually made by the Cisco System Inc. from time to time, which includes all the small and large acquisitions for the fast growth and expansion of Cisco System In.. They have been following a path of not firing any of the employees, who were the part of the acquired companies. They also improved their hiring criteria, which is another approach towards success.

Model Development

Each and every business in the entire globe works according to their respective business model. Since, the business is there to survive and expand for the longer period of time so they need to bring certain changes in their already developed business model as per market needs and wants. In business life cycle, there are certain stages at which companies despite of their excellent performance introduce certain changes in order to get the best possible solutions.

Cisco System Inc. has been working quiet effectively by providing the updated and state of the art of information system and other devices, which includes end to end connectivity solutions, WAN switches, LAN switches, updated dial up network systems and other network management systems. For example, Cisco System Inc. introduced a reproducible model for their process of acquisition, purchase, target selection approach and integration. The entire process actually took around three to six months. The objective and the main target selection was the actual key. In this type of acquisition, the organization was basically buying the employees and the new updated technology that they were developing.

If the key employees did not stay with the company, then the overall value of the acquisition was just a massive lost; therefore, while selecting the desired company it was essential that it must match with Cisco System Inc.’s vision of technology. Cisco System Inc. knew that a vital part of their revenue generation comes through customer satisfaction and quality of products they provide to their valued customers. The best thing about their approaches and business model is that they do not kick the employee, who was a part of the company that was acquired.

Cisco System Inc. had implemented the policy to become the number one or number two company in the entire market in which the tried to penetrate; this policy was the philosophy of the company as well. It was achieved in a way that Cisco System Inc. was continuously hiring new and skilled employees around 300 to 350 per month and they were also holding the employees that were part of the former company acquired by them. Another best thing was that the Cisco System Inc. was expanding its exceptional product line by developing the platform for introducing the new and updated technology through acquisitions along with their own research and development work.

The reason was quiet simple that the networking industry across the globe was growing exceptionally well and the forecasting was made that it is expected to grow by $93 billion as compared to the 1997 market share, which ....................

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