Five-year-old Mattie died at Children's Hospital Boston as a result of elective neurosurgery "cured" of his epilepsy. Organizational system, not the operation failed. During the post-operative recovery, he suffered a long seizure that led to his death. Confused leadership, organizational differentiation induced structural silence and organizational mismatch contributed to death. How could this happen in such a world class medical facility? "Hide
by Scott A. Snook, Jeffrey C. Connor Source: Harvard Business School 10 pages. Publication Date: November 16, 2010. Prod. #: 411041-PDF-ENG
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