Explores the many children hospitals and clinics initiatives taken to improve patient safety, since the late 1990s - from the perspective of 2007. Thus, the case renews case review to the hospital to find out what happened as a result of an ambitious program of change launched eight years ago. It develops ways Kids executive director Julie Morath seeks to continue to improve hospital operations involving nurses, doctors and even the families of patients in the current organizational learning. 2 case series is a feature to track changes in the organizational initiative for almost ten years, and, as such, reveals and promotes discussion of important small details change leadership in the dirty, knowledge-based organization.
Additives (A) case. "Hide
by Amy C. Edmondson, Ingrid M. Nembhard, Kathryn S. Roloff Source: Harvard Business School 23 pages. Publication Date: September 14, 2007. Prod. #: 608073-PDF-ENG