This instance is used in Global EMBA applications and Darden's EMBA. It works nicely in almost any class covering short- and long term strategic dilemmas for a privately held company experiencing strong growth. In year 2011, the sales at Chick-fil-A (CFA) exceeded $4 billion; nonetheless due to possession's aversion to debt, the rate of expansion was significantly slower than the fast food-segment average.
In addition, the largest disparity between CFA and other fast-food chains were its private, family-controlled ownership structure and its particular management doctrine. This case explores the relationship amid an enterprise's philosophy and its long term utility.
PUBLICATION DATE: March 19, 2013 PRODUCT #: UV6843-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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