Description of the organization and IT environments that Bruce Hasenyager found when he arrived at the Chemical Bank. Goes on to explain its decision to implement Lotus Notes as "indispensable" management tool. The software is available. Order № 9-196-701 (Windows-version) or 9-196-702 (Macintosh version), $ 20,00 (educ. $ 10) "Hide
by Lynda M. Applegate, Donna B. Stoddard Source : Harvard Business School 29 pages. Publication Date: March 2, 1993. Prod. #: 193131-PDF-ENG
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