Ceramics Process Systems (CPS) is a leading company of ceramics have problems with the lead time in product / process development, as well as late delivery of prototype parts for its customers. Engineering faces difficult technical problems and different objectives (ie customer satisfaction for prototype parts, build technical capabilities). Catherine Sundback, head of development for molded products, have to deal with the lead time and delivery problems in current products, making choices about and resources for several new projects, marketing developed. Event gives students the opportunity to study engineering capacity, character development, the management of multiple projects in general (for example, a combination of the type of project, resource allocation) and interaction with customers in a dynamic, technological and market environment. Can be used with ceramics Process Systems Corp (A). "Hide
by Kim B. Clark, Brent Barnett Source: Harvard Business School 23 pages. Publication Date: July 31, 1990. Prod. #: 691006-PDF-ENG
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