The brand new executive director is reflecting on her first two months at Carmichael Outreach, a non-profit organization that helps homeless people and others in demand in Regina, Saskatchewan. She's identified several hazards to staff and client security but must also address longer-term issues.
Many consider the organization should do a lot more to address the city's chronic shortage of affordable and safe home. Although volunteers customers, staff along with the board of directors expect her to develop and express her longer-term vision for Carmichael Outreach, she also has to handle the day-to-day operations, including ensuring the security of customers and staff.
PUBLICATION DATE: May 27, 2013 PRODUCT #: W13209-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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