Description of the circumstances that led to the three-and-a-half days decay is one of the main groups of hospital capacity. Defines the technical reasons for the refusal, the management steps in solving problems and long-term lessons they believe that the lessons from the incident.
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on F. Warren McFarlan, Robert D. Austin Source: HBS Premier Case Collection 22 pages. Publication Date: January 29, 2003. Prod. #: 303097-PDF-ENG