In the March of year 2006, the divisional vice-president of business information technology for the Canadian Tire Corporation (CTC) noted that the Business Intelligence (BI) system had not yet been executed. Slow however steady measures were taken by his team but the implementation was one year behind.
It was becoming apparent that BI was not almost technology; the right people and procedures had to be in place. The divisional vice-president speculated what his priority should be in order to realize the BI system when possible.
PUBLICATION DATE: October 01, 2008 PRODUCT #: 908E07-HCB-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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