Suitable for courses in operations management and process improvement. This technical note elucidates the best way to use procedure maps as tools to show workflow measures, clarify responsibilities and procedure expectations, and see chances for eliminating waste and redundancy.
The note details the best way to utilize them, and when to use process mapping tools that are fundamental , why they work. The note presents four kinds: Process Flowchart Map, Swim Lane Flowchart Map, Providers-Inputs-Process-Output Signals-Customers (SIPOC) Tool, and Value Stream Map.
PUBLICATION DATE: September 02, 2010 PRODUCT #: UV5989-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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