Business and Digital Audit Report Harvard Case Solution & Analysis

Business and Digital Audit Report Case Solution

Introduction

This report provides a comprehensive audit of the digital marketing and business operations of Unilever's 'Dirt Is Good' brand. The 'Dirt Is Good' project is a globally recognized brand in the consumer market, with a focus on laundry detergents and fabric care products. In this report, we will assess the effectiveness of the brand's digital marketing strategies and the overall performance of its business operations.

This report will focus on analyzing the Dirt is Good brand's performance in a specific international market, including a review of its marketing campaigns, digital presence, and consumer engagement. The audit will begin by examining the brand's business operations, including sales and revenue figures, customer demographics, and competition in the market. A SWOT analysis will be conducted to identify the brand's strengths, weaknesses, opportunities, and threats.

The report will evaluate the brand's digital strategy, including its website, social media accounts, and mobile app. The analysis will cover the brand's online presence, user engagement, and customer feedback. A review of the brand's content marketing strategy, including the use of videos, blog posts, and other forms of digital content, will also be conducted.

Most importantly, the report will make recommendations for improving the brand's business and digital strategy. This will include suggestions for enhancing customer engagement, improving the brand's online presence, and optimizing its digital marketing campaigns. The report will also identify potential areas for expansion and growth. This Business and Digital Audit Report aims to provide a comprehensive evaluation of Unilever's Dirt is Good brand in a specific international market. By identifying the brand's strengths and weaknesses, this report will provide recommendations for improvement, enabling Unilever to enhance its digital presence and continue to promote sustainable and socially responsible products.

Digital marketing trifecta for the ‘Dirt and Good’ and #Whatsyourname

Primarily, for the social media aspect of the campaign, I would suggest creating a social media strategy that utilizes multiple platforms such as Facebook, Twitter, Instagram, and TikTok. Each platform will require a tailored approach to content creation and posting schedule to ensure maximum engagement from the target audience. The strategy should include both organic and paid social media tactics, with a focus on generating user-generated content through the use of branded hashtags, contests, and challenges.

Then, for the email marketing aspect of the campaign, I would suggest creating a segmented email list based on audience demographics, interests, and behavior. This would allow for targeted email campaigns that are more likely to result in click-throughs and conversions. The email content should be personalized and visually appealing, with a clear call to action and a strong value proposition.

Finally, for the content marketing aspect of the campaign, I would suggest creating high-quality blog articles, videos, and infographics that align with the campaign's messaging and target audience interests. These pieces of content can be hosted on the campaign's website or shared through social media and email marketing channels. The content should provide value to the audience and be optimized for search engines to improve visibility and attract new leads.

In summary, a successful digital marketing trifecta for the ‘Dirt is Good’ and #WhatsYourName campaigns would involve a well-planned social media strategy that utilizes multiple platforms, a targeted email marketing campaign, and a content marketing strategy that provides high-quality content to attract and engage the target audience.

Critical analysis of the ‘Dirt is Good’ project’s website

After conducting a critical analysis of the ‘Dirt is Good’ project’s website and comparing it with the website for the #Whatsyourname campaign, I have created a mock-up of the current website/webpages using Figma. The positioning matrix for the key website user experiences dimensions, such as user interface, user experience, content, and functionality, showed that both websites performed well in terms of content and functionality, but differed in their user interface and user experience.

The ‘Dirt is Good’ project’s website had a simple and clean user interface but lacked creativity and visual appeal. The website was also difficult to navigate due to poor labeling and organization of content. The user experience was hampered by slow loading times and the absence of interactive elements that could have engaged the user.

On the other hand, the #Whatsyourname campaign’s website had a visually appealing and creative user interface, which made it easier for users to navigate and find relevant information. The user experience was enhanced by the use of interactive elements such as quizzes, videos, and social media integration, which kept users engaged and interested.

Overall, the strengths of the ‘Dirt is Good’ project’s website included its simple and clean design, informative content, and functional features. However, it could benefit from improvements to its user interface and user experience. The strengths of the #Whatsyourname campaign’s website included its visually appealing and creative design, engaging user experience, and interactive features, but it could benefit from further optimization of its loading times..............

Business and Digital Audit Report Case Solution

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