Boston Beer Company revolutionized the beer industry by identifying and responding to new consumer segment. The use of excess capacity in the brewing industry to create a contract brewing arrangements and extremely capable sales, the company has opened my eyes to the industry's need for high quality and freshness. The emphasis on the unique product development and freshness was the first in the industry.
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by Ray A. Goldberg, Mollie H. Carter Source: Harvard Business School 37 pages. Publication Date: October 15, 1996. Prod. #: 597040-HCB-ENG