Describes the evolution of the Boeing 767 from project concept to start of production. Shows how the company manages the extremely complex and risky project, and introduces students to a variety of assessment and management. The issue is related to the transition from three to two persons cabins and will rework has to be done in line (without removing the aircraft from the production flow) or off-line (after the original building was completed.) "Hide
by David Garvin, Lee C. Field, Janet Simpson Source: Harvard Business School 19 pages. Publication Date: April 1, 1988. Prod. #: 688040-PDF-ENG
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