Introduction
The Beijing EAPs Consulting Inc is among the one of growing consulting companies and was the first consulting company in Mainland China that provides employee assistance services. The company was founded in the year 2001 and at that time it started with only 6 employees. The number of the employees has increased from 6 to 20 after the end of 2007. Currently, it is largest provider of Employee Assistance Program (EAP) in Mainland China that has a continuous focus on improving and enhancing the employees’ performance by increasing their dedication and motivation towards work and company. In addition to this, company has started new project management system by using which project managers can communicate and coordinate with employees of different departments in the organization.
Moreover,, due to the workload situation in the company ,most of the employees have to work on the many projects at the same time because of which they faced work pressure .This is due to the fact that the relationship and association between the projects and department managers is not good that impact the working environment at the company.
The company provides its employees with the psychological assistance in order to decrease their level of stress as well as to enhance their association with employees. Secondly, another objective of the company is to increase the overall job satisfaction level of the employees as well as to improve the working environment.
Analysis of the case
The BEC is the rapidly growing company in term of business and profit due to the fact that the company has developed a new project management system. The main advantage of this step is to create the coordination among the project managers across different departments in the company. Most of the employees in the company have to work on the multiple tasks at the same time as well as they have to report to both of the project and department managers.
However, due to these reasons conflict create between the employees and managers. The relationship between the employees and managers is very important for the success of any organization as it help the company to enhance its profitability and productivity. Furthermore, the motivation of the employees also plays an important role in the growth of the company as it leads the employees towards the high performance that help in order to expand the business.
The company has no clear structure before the year 2006 as well as their were also no clear job responsibilities and departments designated. However, after restructuring of the organizational structure, the company has become more efficient in term of productivity as well as started growing rapidly both in size and in profitability. Although the restructuring has enhance the growth of the company but it started creating problems for the company internally.
Identification of Major Issues
There are various issues that arise due to the implementation of the new management project system:
- The major issue is the conflict among the project and department managers that confuse the employees as they have to perform multiple tasks at the same time.
- As, employees are working on the multiple tasks each requires different demands in term of work requirements. In addition to this, many task that both managers give to their employees have strict deadlines that create the situation of workload for the employees.
- The employees of the company have to prioritize their task that they receive from both the managers that affect their abilities to meet the deadline. As, this will result in not getting done work on time.
- Another major in the company is the relationship and association among the project and department managers. As, it is very essential to have strong coordination among the managers for the long term success of the company but in this case this factor is missing.
- The company has multiple authorities that create confusion among employees to whom they have to report and which authority has the power in order to make the final decision.
However due all these problems the CEO of the company has to decide the methods that can improve the relationship and coordination among all the members of the different departments..........................
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