This case scenario addresses utilization of a balanced scorecard (BSC) in a public school setting. It also raises the questions of who the customer is, what BSC components are most appropriate, and how success can be measured for the different elements.
It also tackles the problem of collaboration among the affected parties, including teachers and parents.
PUBLICATION DATE: June 30, 2012 PRODUCT #: TCG233-HCB-ENG
This is just an excerpt. This case is about FINANCE & ACCOUNTING
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