Describes the negotiations between the city Denver officials, airlines, consulting companies, BAE and construction Reserve luggage to Denver International Airport (DIA), to open. When DIA finally opened in February 1995, 16 months behind schedule, it has three separate baggage handling system instead of a single state of modern, integrated baggage handling system. "Hide
by Lynda M. Applegate, Ramiro Montealegre, Carin-Isabel Knoop Source: Harvard Business School 3 pages. Publication Date: May 21, 1996. Prod. #: 396312-PDF-ENG