Frank Blount named the CEO of Telstra, Australia's state-owned telecommunications giant. In preparation for the IPO in 1997, he has reorganized the company from inefficient public entity in the lean, customer-driven organization. "Hide
by W. Earl Sasser Jr., Carin-Isabel Knoop, Cate Reavis Source: Harvard Business School 21 pages. Publication Date: March 17, 1999. Prod. #: 899209-PDF-ENG
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