Service Performance Measurement in a New Zealand Local Government Organization 

This paper provides a basis for measuring the performance of local public service in New Zealand and graphics practice of measuring the level of service is designed for large city council. Projects were completed in 2007, 2008 and 2009 in order to inform the development strategy of the city council and management decisions. In any […]

Corporate Governance Failure at Satyam 

This case is about $ 1.4 billion corporate fraud control in the fourth-largest in the Indian information technology company: Services Satyam Computer. The company offered IT outsourcing about 690 customers, including 185 of the Fortune 500 companies such as GE, Nissan Motors and General Motors. By 2008, Satyam is a global company operating in 37 […]

The Southwest Airlines One Report 

In 2009, Southwest Airlines launched its first integrated annual report, a report of Southwest Airlines, combing the financial and non-financial performance information. This case of environmental and corporate social responsibility Southwest (CSR) reports shall be made within two years prior to 2009, and following the company’s decision to transition to the new reporting format. Preparation […]

oDesk: Changing How the World Works 

It’s 2010, and Gary Swart, CEO of freelancers, considering the next steps in its organization. Founded in 2004 in California, freelance work online marketplace that matches employers with contractors. Freelance provides factual information on contractors, including the experience, skills and certification for employers who use this information as a basis for interviewing and hiring contractors. […]

Tad Folsom and Peloton Industries 

Tad Folsom, recently appointed chairman of the audit committee Peloton Industries, is preparing for his third meeting with the Board of Directors following the election of its six months earlier, in July 2010. Bill Pelo, Director General of Peloton, is retiring soon, and the council aims to have the right management team in place. Folsom […]

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