AT&T's Transmission Systems Business Unit (A) Case Solution
This case can be found in just hard copy format (HBP doesn't have digital distribution rights to the content). Because of this, a digital Teacher Duplicate of the case isn't accessible through this web site. Now expectations and motivation for continuing development are not low. The case describes the present challenges confronting the product development organization, its progression, and the introduction of APEX. Details support a discussion of the job of management, the components needed to establish and sustain an advancement plan, including metrics, target setting, and methodological strategies for problem solving.
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
PUBLICATION DATE: June 15, 2004