Organizations are faced with the crisis, but few are well prepared to deal with them. This note summarizes the results of research and experience about what it takes to effectively respond to crisis situations. Provides guidelines for crisis response planning, organization and training. Includes a table for use as a tool to assess the adequacy of the plans of the organization. "Hide
by Michael D. Watkins, 3 pages. Publication Date: September 19, 2001. Prod. #: 902064-PDF-ENG