Apollo Hospitals Enterprise Ltd. Clinical Score-Card Harvard Case Solution & Analysis

In January 2011, a group of medical director of Apollo Hospitals Enterprise Ltd (AHEL), India's largest integrated provider of health services in the private sector, weighing its opportunities to promote clinical excellence among groups of hospitals. AHEL uses clinical Score Card, called ACE @ 25, as a tool for measuring and monitoring Clinical Excellence, which is a source of differentiation in the Indian healthcare industry. ACE @ 25measures 25 clinical parameters tested with the best in the world, every month. Director of medical wonders whether its role should be limited to monitoring outcomes, or to ride Clinical Excellence, he should also prescribe measures that medical supreintendents individual hospitals should take to improve the results in its own clock. "Hide
by Murray Bryant, Ramasastry Chandrasekhar Source: Richard Ivey School of Business Foundation 13 pages. Publication Date: August 9, 2011. Prod. #: W11275-PDF-ENG

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