In 2000, Xerox faces bankruptcy in a crisis of liquidity, profitability and expansion collapsed SEC investigation. Traces of career and leadership development Anne Mulcahy, former executive sales unexpectedly named COO beleaguered company as a last effort to turn Xerox around. Describes how Mulcahy collects and motivates her team, the scope of its priorities, and fills gaps in knowledge, in critics doubt the company's ability to change Xerox. Raises questions in her mind about the stakeholder priorities, motivation of employees, complex strategic compromises and find profitability, while trying to avoid bankruptcy.
This case is only available in paper format (HBP do not have the rights to distribute digital content). As a result, a digital copy of an educator if not available through this Web site. PLEASE NOTE: This event is accompanied by a short video for Premium Teachers to show in class. To view the video, or to show the students, click on the video icon. "Hide
by William W. George, Andrei N. McLean Source: HBS 21 pages. Publication Date: January 26, 2005. Prod. #: 405050-PDF-ENG
Related Case Solutions & Analyses:
Trade Restrictions and Hong Kongs Textiles and Clothing Industry
Nectar: Making Loyalty Pay
Motorcowboy: Getting a Foot in the Door B
Currency Crises in the United Kingdom and Hong Kong
Northern Forest (F): Policy Alternatives
Note on the FDReview Process for Medical Devices
Jane Lennox
Case Analysis: Teuer Furniture
Lehigh Steel
Big Spaceship
