Amisha Gupta’s First Year at Work Case Study Help
Lack of Contingency Plans:
As a result of uncertainty in the project based software service market, Amisha was sitting idle, which shows that there was alack of planning regarding what the organization or employees woulddo in their idle time. Similarly, tasks are assigned to the employees unexpectedly,and there are no contingency plans regarding how the project will be completed in a strict deadline or in what activities the employees will be engaged, which resulted in the project being scrapped.
Recommendation
It will be advised to the business to employ total quality management (TQM), which will increase the employees’ motivation and productivity, as it will allow maximum employee participation in decision making. Similarly, each employee within the team will assume responsibility for improving the quality of their own work. The TQM model will also fulfill the social needs of the employees, which was one of the reason of depression and anxiety being experienced by Amisha, as she was isolated from her friends and needed someone to socialize with. It is observed that the employee whose social needs are satisfied, tends to perform better and creates more customers. (FERGUSON, 2017)
TQM strategy will also change the organizations’ current leadership structure i.e. autocrat leadership to Participative leaders, which is essential for the employee’s engagement. Amisha experienced an increased stress and frustration due to lack of supportand communication with supervisors. The participative leaders will support and provide guidance to Amisha in each stage of the project. Similarly, it will ensurean effective communication with the employees at each level of the management.(Understanding the management process). Furthermore, it is advised that the onboarding practices should be made more engaging, innovative, and should allow the newlyrecruited employees to connect with key stakeholders in order to promote socialization within the organization and increasing the employees’ motivation.
Moreover, it will be advised to the business to develop contingency plans just in case if an unexpected project is assigned, having the possibilities of the project being scrapped, thenwith the help of a proper plan the employee and organizational resources will be engaged in achieving other core tasks and employees wouldn’t need to sit idle. For instance, the organization can develop a contingency plan that if the project gets scrapped unexpectedly, the employees will be rotated to other departments to learn new skills.........................
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