Aman Resorts (abridged) describes the model and the philosophy of this elite set of global properties. Aman relies on employees taking significant initiatives to ensure the highest quality of personalized service in the hospitality industry. The case also highlights the strategy of Aman and the operations that are very different from the industry standards. Aman Resorts (abridged) is a slightly shortened version of Aman Resorts, HBS No. 111-012.
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by Eugene Soltes, Aldo Sesia Source: Harvard Business School 10 pages. Publication Date: June 7, 2012. Prod. #: 112100-PDF-ENG
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