Alibris is the Internet era by providing search and fulfillment services for the hard to find (rare, used and out of print) books. At the material time, the company has the decision to change its revenue model, to participate in the implementation process for each book he sells through the creation of cross-dock facility, and purchase online commerce Oracle software. However, the implementation of this program was very difficult, delaying the start of the new business performance and cost large amounts of money at a time when cash is scarce. Leaders of companies that are not IT experts, to decide whether to continue with Oracle or start over with a different product. "Hide
by Andrew McAfee, Kerry Herman Source: Harvard Business School 12 pages. Publication Date: June 5, 2001. Prod. #: 601111-PDF-ENG
