As you say, one of your employees that it stinks? This case examines the dynamics of having difficult conversations, and give and receive feedback. It is intended to illustrate the negative consequences that can result after a difficult conversation, and ways to reduce the risk of adverse effects. The case also concerns relations in the workplace and they have a correlation to the bottom line. If students have to decide whether to confront the employee about her problems of hygiene. If the situation has a role to practice holding difficult conversation. We learn, in the case of C, that discussion has gone wrong in the case of E reader is given an epilogue.
This Darden study. "Hide
by James G. Clawson, Elizabeth Ryan, Gerry Yemen Source: Darden School of Business 2 pages. Publication Date: January 24, 2007. Prod. #: UV0752-PDF-ENG