Describes the complexity of setting targets and agree on a global, matrix company. President of Finnish Industry and Railway Company received goals from two bosses - his chief of regional and business district above. Each of them set different targets (financial and non-financial) that have to be reconciled. In addition, bonus schemes should be developed and approved. "Hide
by Robert L. Simons Source: Harvard Business School 3 pages. Publication Date: May 19, 1992. Prod. #: +192141- PDF-ENG