A Note for Analyzing Work Groups Harvard Case Solution & Analysis

A Note for Analyzing Work Groups  Case Solution

Introduction:

This case is about the work groups of the Merit Corporation as the works groups are considered as the key element in the success of any business. The Merit Corporation manufactured and sold children's furniture and had a reputed position in the market. The corporation was owned by John Krischner Merit CEO and was actively involved in the company's operations. Krischner has maintained an effective and strong work culture and firmly believed in the continuous training and education of employees. The employees exhibit a high level of satisfaction and therefore, the company had low turnover.

However, due to the competition and the changing demand of customers, the management was considered to bring new product design and therefore, Krischner wanted to hire a group of competent employees to develop new product ideas. Krischner hired eight new people (Christopher, Andrew, John, Robert, Susane, Joan, Mathew, and Raynor)      whom he felt bears appropriate background, intelligence, and enthusiasm to handle the things and appointed Christopher as a group head. Moreover, Krischner believed in giving the extensive freedom to the group so that they could perform effectively.

The people in the group belong to a different culture, background, and lifestyles and were not familiar with the company and each other, however; Krischner believed that this diversity could lead the company towards a better approach. Further, the new product development team had begun its work with the coordination of Krischner and became familiar with each other and with the company. After the six months of the NPD team operation, Krischner and others in the management evaluated satisfactory results and pleased to see that NPS team has developed the variety of products ideas. The management found the team enthusiastic and devoted to work. Krischner had given the team full autonomy terms of dressing style or working style, and created a flexible environment for the team to work, therefore, despite differences in working style, backgrounds and opinion the team has soon evaluated common factors and begun to work as a team. Further, Krischner, had adopt an effective approach to allocating the tasks between the teams that align the group's performance to the expectations. Therefore, it is considered that the Krischner's approach to managing the team had given the satisfactorily results and the group itself enjoyed its work. Members of the group exhibit a high level of satisfactions as the receive recognition which motivated the team to work harder and better.

However, after the retirement of Krischner, the team begum to reported the new CEO Joe Donaldson. Joe had noticed that the new product ideas were delaying and seemed to be late in turning ideas into reality. Therefore, Joe had made certain changes and moved the team to the second floor of the office to provide them greater assistance and interaction as the team previously located on the fourth floor of the office. The team was also provided new updates computer with technical and administrative assistance together with the increased budget. But the problem remains same, and the team remained to give an unsatisfactory performance.

Problem Identification:

The problems in the case occur when the new CEO joined the organization and noticed the delayed in the idea transforming process. However, soon he realized that the team has the receiving problem in the little access as they team located on the fourth floor. Further, the group head Kane told Joe that the team is in a little depression, but soon it would be out of it. Further, Joe has shifted the team on the first floor and then after some time shifted on the second floor. Joe has also increased the team budget and encouraged the team to adopt formal dressing style as the members of the team tends to do more informal dressing..................

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