When students have the English-language PDF of this Brief Case in a course-pack, they'll additionally have the choice to buy an audio version. Alex Sander is a new merchandise supervisor whose drive and talents are appealing to management, but whose intolerant fashion has alienated workers. This pressure is presented against the backdrop of a 360° performance review process.
Sander works in the Toiletries Department of Landon Care Products, which has recently been acquired by an European beauty company. The European skincare product which is being launched in the US by Sander, it requires working with a multinational product development team.
As per the interactions of Sander with peers, as well as the direct reports show an image of a strong, inflexible achiever who uses his temper as a management tool. By the end of the day, Sam Glass, supervisor of Sander will provide him with a 360° performance feedback. Thefirst time this procedure was used at Landon to Sander. Sander remains skeptical about the value of feedback and the process, and of a long term fit with the organization. On the other hand, Glass is interested in Sander however he is thinking as to how the organization can develop and manage him.
PUBLICATION DATE: April 11, 2008 PRODUCT #: 210P02-PDF-POR
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE