Huntington Hospital (B): Empowering Staff Harvard Case Solution & Analysis

Huntington Hospital (B): Empowering Staff Case Solution

The B case starts with the experts' proposition to Kim Markey, corporate director of earnings cycle at Huntington Hospital (HH). The proposition is untraditional because it is concentrated on greater than revenue enhancement-- it consists of changing the culture.

This case information the actions that the experts required to engage staff and modification culture. It explains how the specialists utilized Design Thinking, responses from team member, and the effect on Accounts Receivable (AR) days. The case wraps up with the development of both the culture along with the company structure. Likewise see, OB91A: Hunting Hospital (A): Empowering Staff.

Knowing Objective

To become presented to the fundamental concepts of Design Thought and find out about how it was utilized at Huntington Hospital to engage workers and assist change culture.

This is just an excerpt. This case is about Business

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