Louise Chen must decide that the assessment activities, to give one of its employees who, uncharacteristically, failed to meet one of its key objectives for the year. The situation is difficult for several reasons, causes unacceptable performance is not clear, the employee has previously received excellent grades, including the recent vice-president, and the employee was absent most of the year on maternity leave. Various factors that affect the stable operation (ability, motivation, resources, role clarity, valves) are considered, and steps leaders can take to improve the performance of those for whom they are responsible. "Hide
by Jeffrey Gandz, Elizabeth Spracklin Source: Richard Ivey School of Business Foundation 7 pages. Publication Date: 02 Oct 2006. Prod. #: 906C13-PDF-ENG
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